Shipping & Returns
Shipping Policy
Mariette Bridal Veils is committed to providing efficient shipping methods for all orders. We ensure that our packaging is secure and reliable while keeping costs transparent for our customers. Our aim is to build trust and loyalty by delivering a seamless shipping experience. Our standard shipping company is Australia Post. Standard shipping can be 2-6 business days or Express Post can be 1 - 3 business days.
At Mariette Bridal Veils, we prioritize customer satisfaction. In the unlikely event that you are dissatisfied with your purchase, please refer to our Return & Exchange Policy below for guidance on the necessary steps to take.
Return & Exchange Policy
We appreciate your understanding that all our orders are custom-made, which means we are unable to offer refunds or exchanges once an order has been placed. Each item is crafted specifically to meet your unique preferences, and we take great pride in delivering personalized products just for you. If you have any questions or need assistance understanding our policy please contact us to discuss.